Patients first: How the West Hull Health Hub will transform patient care

We do what we do to make a difference in the communities in which we work; we do it to enhance the care delivered by health professionals to their patients. As end-users, it was incredibly important to invite Modality staff and patients along for a tour of their new health centre too.

From 1960s converted terrace-houses, to a light and airy purpose-built building, watching the staff and patient’s reactions to a first-look of their new building was priceless.

We spoke to Carole Britton, a patient of Springhead Medical Centre for 50 years, who told us exactly what impact this is going to make on her, her husband, and the wider patient community.